Privacy Policy

Your family’s privacy is important to SPP.

 

Effective Date: 09/01/2025

Seven Points Prep (“SPP,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your information with transparency and care. This Privacy Policy describes the types of information we collect, how we use it, your rights regarding your personal data, and specific details for our SMS messaging service.

Questions or Concerns

If you have any questions or concerns about this Privacy Policy or your data, please contact us at booking@sevenpointsprep.com or (206) 701-0232.

Information We Collect

We collect your information when you interact with Seven Points Prep, including:

  • Personal Information: Name, phone number, email address, billing information, and mailing address.

  • Student Information: Grade level, academic needs, and program enrollment.

  • Technical Information: IP address, browser type, and website usage data.

  • Communications: Records of your interactions with us (email, calls, text messages).

  • SMS Messaging Data: If you opt in for SMS updates through our website or Contact Us form, we collect your name, email address, and mobile phone number.

How We Use Your Information

Your information is used to:

  • Provide and improve our tutoring and educational services.

  • Communicate with you regarding scheduling details/reminders,  updates about important service announcements and provide customer service.

  • Manage billing, payments, and administrative needs.

  • Personalize your experience and support your academic goals.

  • Send you SMS updates, if you opt in.

Messaging / SMS Terms and Conditions

If you opt in to receive SMS communications from Seven Points Prep:

  • Message Types: Scheduling details/reminders,  updates about important service announcements and provide customer service.

  • Message Frequency: May vary based on communication needs.

  • Message & Data Rates: Your mobile carrier may charge fees for sending/receiving text messages. Message frequency may vary.

  • Consent: Consent to receive texts is not a condition of purchase.

  • Opt-Out: You can opt out at any time by replying STOP or CANCEL to any SMS, contacting us by phone or email, or emailing booking@sevenpointsprep.com or calling (206) 701-0232. After unsubscribing, you will receive a final SMS to confirm, and your number will be removed from our SMS list within 24 hours.

  • Help: Reply HELP to any SMS for assistance; you’ll receive a message with our contact information.

  • Retention: SMS-related information is kept only while you’re subscribed; upon opt-out, your number will be removed from our system within 24 hours except as required by law.

Data Sharing and Transfer Restrictions

  • No External Transfers: We do not transfer consumer data to any external organizations under any circumstances, even with user consent.

  • No Third-Party Sharing: Customer data is not shared with third parties for promotional or marketing purposes.

  • Mobile Data: Mobile opt-in and consent data is never sold, rented, or shared with anyone, for any purpose.

  • Legal Exceptions: We may only share information when legally required or necessary to protect our rights and comply with regulations.

  • Any information sharing described elsewhere in this policy excludes mobile opt-in data.

Data Protection & Security Measures

We have implemented strict internal controls, industry-standard security measures, and administrative safeguards to protect your information. These are designed to:

  • Prevent unauthorized access, use, or disclosure of your information.

  • Ensure that only authorized personnel have access to sensitive data.

  • Maintain the confidentiality and integrity of all student and family records.

While we strive to protect your information, no system can be guaranteed 100% secure.

College Success Program Disclaimer

Seven Points Prep’s College Success Program supports students academically, socially, and personally as they transition to college. However:

  • We are not certified mental health providers.

  • Our services do not replace professional counseling, therapy, or mental health treatment.

  • If a student needs professional mental health support, we encourage families to seek assistance from a licensed provider.

Your Choices and Rights

You have the right to:

  • Access, update, or correct your personal information.

  • Request deletion of your personal data, subject to legal obligations.

  • Opt out of communications (including SMS) at any time.

Data Retention

We retain your personal data for as long as needed to provide services and as required by law. For SMS subscribers, data is retained only as long as you remain opted in; upon opt-out, your number is removed from our SMS system within 24 hours, unless legally required otherwise.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy, your data, or how it is handled, please contact us:

Seven Points Prep
608 State Street S
Kirkland, WA 98033
Phone: (206) 701-0232
Email: booking@sevenpointsprep.com

 

Questions? Contact us at 206-701-0232 or booking@sevenpointsprep.com.

Contact US
 

Thank you for choosing Seven Points Prep. We are looking forward to working with your family!